1. Information We May Collect
Depending on how you use Perkzy, we may process business account details, contact information, customer loyalty information, transaction or visit records, communications and technical information needed to provide and secure the service.
2. How Information Is Used
Information may be used to provide and maintain the platform, manage loyalty programmes, process customer interactions, provide support, improve products, communicate service updates, detect fraud or abuse, and provide reporting requested by the business customer.
3. When Information May Be Shared
Perkzy may share information with service providers or technology partners only as reasonably necessary to operate the service, maintain security, process communications or fulfil business instructions. We may also disclose information where required by law or to protect rights, safety and security.
4. Data Retention
We retain information for as long as reasonably necessary to provide the service, meet contractual and legal requirements, resolve disputes, maintain security, and operate legitimate business processes. Retention periods may vary by data type and customer configuration.
Perkzy subscription, setup, service and digital-product charges are generally non-refundable after the applicable service or billing period begins, except where a refund is required by applicable law or expressly approved in writing.
5. Data Security
Perkzy treats data security as a high priority and uses reasonable technical and organisational safeguards designed to reduce the risk of unauthorised access, loss, misuse, alteration or disclosure. Security controls may include access restrictions, secure transmission practices, monitoring and operational safeguards appropriate to the service.
6. Privacy Choices & Rights
Depending on applicable law, individuals may have rights relating to access, correction, deletion, restriction or objection to certain processing. Requests should be directed to the relevant business operating the loyalty programme and/or to Perkzy where Perkzy is the applicable service provider.
7. Cookies & Technical Data
Our website and services may use cookies or similar technologies for essential functionality, analytics, security and user experience, subject to applicable law and available settings.
8. Business Customer Role
Where a business uses Perkzy to collect and manage its own customer loyalty data, that business remains responsible for its own notices, lawful basis, customer permissions, retention settings and compliance obligations.
9. International or Third-Party Processing
Some infrastructure or service providers may process data in locations outside your immediate jurisdiction. Where applicable, Perkzy will use reasonable contractual, technical or organisational measures appropriate to the services and applicable legal requirements.
10. Changes to This Policy
We may update this policy from time to time to reflect service, legal or security changes. The latest version will be published on this page with the applicable effective date.
11. Contact
For privacy or data-security questions, contact Perkzy through the Contact Us page.
Perkzy treats business and customer data as sensitive operational information and works to protect it using appropriate safeguards. No online system can promise absolute security, but data protection and responsible access control are core considerations.